Yealink CP925Conference phone with a 4-inch touchscreen.

Why the CP925 is on the catalog.

The CP925 is the CP920 with a real touchscreen, refreshed wireless radios (Wi-Fi 6 + Bluetooth 5.0), gigabit ethernet, and slightly extended mic coverage. It is the conference phone for rooms where the user wants to tap to control instead of navigating via physical buttons — which, for anyone under 40, is most rooms.

Where the touchscreen genuinely helps: dialing into a multi-party conference bridge, switching between SIP-line conference and Bluetooth-paired phone audio mid-call, browsing the contact directory for the right participant to add. The CP920's 3.1-inch non-touch screen handles all of this but is meaningfully slower and more frustrating. For meeting-room phones used multiple times per day, the touchscreen pays for itself in clicks-saved.

Where to step up: the CP965 is $350 more and adds boardroom-scale coverage with expansion microphone support. For 8 people in a smaller meeting room the CP925 is the sweet spot; for 12+ people the CP965 is the right call.

Where to skip it: any single-purpose conference room that only ever does Zoom or Teams calls and never uses the SIP functionality. In that case a USB-only Logitech / Poly speakerphone at $200 less is sufficient. The CP925's value over those is being a real SIP endpoint with dial-out and provisioned extensions.