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Calling & voice

The phone, but better.

Crystal-clear calls, on any device, in any city, using the number your customers already know.

Unlimited US & Canada calling

Every plan includes unlimited inbound and outbound calling to the US and Canada. No per-minute charges, no overage surprises.

HD voice quality

Wideband audio that's noticeably clearer than traditional copper lines. Sounds like the person is sitting across the desk from you.

Keep your number

Bring any number you have today — local, toll-free, even old fax lines. We port them all over for free in 1–3 business days.

Call recording

One-click recording for training, quality, or compliance. Search and replay calls from your portal. 90 days standard, 7 years on Pro.

Call transcripts

Every recorded call comes with an AI-generated typed transcript. Search past calls by what was said, not just who called.

Call transfer & hold

Warm transfers (talk first), cold transfers (just send), and 3-way calling. Easy on any device, with custom hold music.

International calling

Discounted per-minute rates to 100+ countries. Most start at less than 2¢/min. No special activation, just dial.

Caller ID name

Your business name shows up on the receiving end's caller ID — not "unknown" or a random number. Looks professional.

Spam call blocking

Built-in caller authentication (STIR/SHAKEN), spam scoring, and customizable block lists. Stop wasting time on robocalls.

Routing & auto-attendant

Send calls to the right place, every time.

Build a simple greeting menu or a 3-level routing tree. Set it once, customize per holiday or business hours.

Multi-level auto-attendant

"Press 1 for new patients, 2 for billing..." with nested menus, custom greetings per option, and timeout fallbacks.

Ring groups & queues

Calls ring multiple team members at once or in turn. Or queue them with hold music and estimated wait times.

Business hours routing

Route differently during lunch, after hours, or holidays. Auto-switch on a schedule. No manual updates needed.

Smart call forwarding

Send calls to a cell phone, a different extension, or a backup number — with rules based on caller, time, or whether you answered.

Geo-based routing

Multi-location? Calls automatically route to the nearest branch based on the caller's area code or zip.

VIP routing

Tag important customers (or pesky vendors) so their calls always go to the right person — or straight to voicemail.

Sequential ring

Ring my desk, then my mobile, then a colleague, then voicemail. Set the order, set the timing. Never miss a real call.

Call queues with callback

Long hold? Offer callers a callback so they keep their spot in line without staying on the phone.

Custom hold music

Upload your own audio or pick from royalty-free options. Mix in branded messages: "Did you know we now offer X?"

Mobile & messaging

Your business line, in your pocket.

Make and take business calls from anywhere. Send and receive business texts. No personal number exposure.

iPhone & Android apps

Native apps with push notifications. Caller ID shows your business name. Outbound calls show your office number, not your personal one.

Desktop apps (Mac & Windows)

Make calls right from your laptop with a headset. Open call history, voicemails, and contacts in one window.

Business texting (SMS & MMS)

Send and receive texts from your business number. Share photos, appointment confirmations, and follow-ups. Group texts too.

Voicemail-to-email

Voicemails arrive in your inbox as audio plus a typed-out transcript. Read your messages between meetings.

Visual voicemail

See your voicemails as a list with transcripts. Tap to play, skip ahead, save, share, or delete. No more dial-in mailbox menus.

SMS auto-replies

"Thanks for texting, we'll get back to you within 1 hour." Set canned replies, schedules, and out-of-office messages.

Insights & admin

Run your phones like you run your books.

See exactly what's happening with your calls so you can fix what's not working.

Real-time dashboard

How many calls are live right now? Who's on hold? What's our answer rate today? Live, in your browser.

Call analytics

Calls by day, by hour, by team member. Average answer time. Voicemail rate. Find busy hours so you can staff for them.

Missed call alerts

Get an instant email or text when an important number is missed. Follow up before they call your competitor.

Quality monitoring

Listen in on live calls (with one-way silent monitor mode) or "barge" to coach an employee mid-call.

User management

Add, remove, or reassign extensions in seconds. Roles for owners, admins, and standard users.

Audit logs

Who changed routing rules at 2am? Who recorded which call? Every admin action logged with timestamp and user.

Integrations

Plays nice with the software you use.

Calls and texts flow into the tools your team already lives in. Click numbers to dial, log calls automatically.

Salesforce & HubSpot

Click-to-call from any contact. Auto-log calls. Pop up customer details when their number rings. Tasks created from voicemails.

Google & Microsoft

Single sign-on with Google Workspace or Microsoft 365. Contacts sync automatically. Calendar-aware "do not disturb."

Zapier

800+ apps connect via Zapier. Calls trigger Slack alerts. Voicemails create Trello cards. New customers get a welcome SMS.

Practice software

Pre-built connectors for Dentrix, Eaglesoft, Open Dental, Clio, MyCase, Salonist, Mindbody, and more. Setup help included.

Email & calendar

Click-to-call right from Gmail or Outlook. Calls and texts attached to threads. Voicemails forward to your email like any attachment.

Full API access

Pro plan includes a REST API so your developer can wire anything custom. Webhooks for every call and message event.

Reliability & security

Built to be on when you need it.

Distributed infrastructure, automatic failover, and compliance options for regulated industries.

99.99% uptime SLA

Geographically distributed servers, automatic failover between regions, public status page at status.voip.army. Track record speaks for itself.

End-to-end encryption

Every call and text is encrypted in transit (TLS/SRTP) and at rest (AES-256). Voicemails, recordings, and transcripts all protected.

HIPAA & SOC 2

HIPAA-compliant on the Pro plan with a signed Business Associate Agreement (BAA). SOC 2 Type II audited annually.

That's a lot of features. All of them are included.

Pick a plan, port your number, and start using everything in this list today. 30-day free trial, no credit card needed.

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