We started voip.army because every business phone provider we evaluated for our own companies was either too expensive, too confusing, or too locked-in. So we built the one we wished existed.
voip.army is run by people who've owned and operated real businesses — and who got tired of paying $200/month for office phones that still missed calls during lunch breaks.
We're a sister company of Beneffy Telecom, a US-based telecommunications operator with carrier-grade VoIP infrastructure across multiple data centers. We've been running production VoIP infrastructure for our own portfolio of businesses for years. When customers kept asking us "wait, can I get this?" — we decided to make it available to everyone.
If you have to call your phone company more than once a year, your phone company is failing. We design our systems so that 99% of customers never need support, and we staff the support team so the 1% who do get an answer in under 30 seconds.
Per-user, per-month. Same price every plan, every customer. No "regulatory recovery fees" that mysteriously creep up. No "premium tiers" hiding the basics. The price you see on our pricing page is the price you pay.
We don't make customers sign multi-year contracts. We don't charge cancellation fees. We don't make you wait six weeks to leave. If you don't like us, you should be able to leave today — and our entire business is structured around making sure you don't want to.
Our support team is based in the United States. They've been trained on the actual product. They can fix your problem, not just open a ticket. We answer email in under an hour and pick up phone calls in under 30 seconds, on average. We measure this.
We don't resell someone else's phone service. We built and operate our own carrier-grade infrastructure — distributed across multiple US data centers, automatically failed over, monitored 24/7. When something breaks, we know about it before you do. When you call support, you're talking to the people who actually run the network.
That's why our SLA is 99.99% (not "best effort"), and our public status page at status.voip.army shows our uptime in real time.
Our team is distributed across the US, with offices in Florida (HQ), Atlanta, and Phoenix. Our infrastructure runs in Tier-III+ data centers in three regions, with carrier interconnects to the major US tier-1 backbones.
We're focused on serving small and mid-sized businesses in the United States. Over the next year we're expanding our integration library, rolling out AI-powered call analytics for our Pro customers, and continuing to drive down the price of business communications. Have something you want us to build? Tell us.
A few of the 1,200+ businesses that switched and never looked back.
"We switched from Spectrum and cut our phone bill by 58%. Setup took an afternoon. Patients can't tell anything changed, except now we answer faster."
"14 attorneys, two offices. We needed recording for client matters and per-line tracking. Worth every penny."
"I was nervous about porting — we've had our number 18 years. Their team handled the whole thing. We didn't miss a single call."
"On-call routing for our family practice — used to be a manual nightmare. Now it's scheduled and I forget it exists."
"Clio integration was the deciding factor. Time entries appear in the matter — captures probably 4 billable hours a month I'd have lost."
"3 restaurant locations, all on one auto-attendant. Hours-aware routing for takeout. Saved us hiring a part-time phone person."
If that's you — give us 30 days, on us. We'll port your number, set up your menus, and prove it.