The VVX 350 is the current-generation six-line greyscale Poly phone — same 3.5-inch monochrome layout as the 300 series, refreshed processor, gigabit Ethernet, dual USB ports (front and back), Opus codec, and full UCS 6.x firmware support. It's the right pick for receptionists who want Poly's line-key real estate without paying the color-screen premium.
The VVX 350 is what the VVX 300 / 301 / 310 / 311 should have always been: a six-line greyscale phone with gigabit Ethernet on both ports and two USB ports — one front, one back. Plug a USB headset into the front, a Wi-Fi or Bluetooth dongle into the back, and you've covered every common accessory without compromise.
Spec-wise it sits between the VVX 311 (greyscale, gigabit, no USB) and the VVX 450 (color, gigabit, dual USB). If your team doesn't need color for BLF labels — and most receptionists with named buddy keys don't — the 350 saves you about $50 per desk over the 450 with no other functional loss.
Where it isn't the right phone: if your team genuinely benefits from color (sales floors where BLF status changes are color-coded to signal availability, or executive desks where the optics matter), the VVX 450 is the strict upgrade for $50 more. If you need a touchscreen, the 350 isn't touch — look at the VVX 501 or VVX 601.
| Display & user interface | |
| Display | 3.5-inch 208×104 monochrome backlit graphical LCD |
| Line keys | 6 programmable line keys |
| Soft keys | 4 context-sensitive soft keys under the display |
| Physical keys | Dialpad, hold, mute, transfer, headset, message, redial, volume, navigation |
| Languages | Multiple on-screen languages (English, Spanish, French, German, Portuguese, etc.) |
| VoIP & SIP | |
| SIP accounts | Up to 6 |
| SIP protocols | SIP v2 (RFC 3261), TLS / SRTP, NAT traversal, BLF / BLA, shared call appearance |
| Codecs | Opus, G.722, G.722.1, G.711a/μ, G.729AB, iLBC, Siren 14 / 22 |
| DTMF | In-band, RFC 2833, SIP INFO |
| QoS | 802.1p/Q VLAN tagging, DiffServ ToS, LLDP-MED |
| Audio | |
| Speaker | Full-duplex with Polycom Acoustic Clarity (AEC, dynamic noise reduction) |
| HD voice | Polycom HD Voice on handset and speakerphone |
| Headset support | RJ9 headset jack, USB headset, EHS via APP-51 adapter (sold separately) |
| Connectivity | |
| Ethernet | Dual-port 10/100/1000 Mbps gigabit |
| PoE | IEEE 802.3af Class 2 |
| USB | 2 USB 2.0 host ports |
| Bluetooth | Not supported |
| Wi-Fi | Not supported (USB dongle not officially supported) |
| Power & expansion | |
| Power source | PoE 802.3af Class 2 (preferred) or Poly 5V/0.6A power adapter (sold separately) |
| Expansion module | VVX EXP 50 |
| Physical | |
| Weight | 1.02 kg |
| Dimensions | 248 × 178 × 165 mm |
| Wall-mountable | Yes |
| Operating temperature | 0 to 40 °C (32 to 104 °F) |
| In the box (from voip.army) | |
| Included | Handset, base unit, curl cord, ethernet cable, stand, quick-start card, voip.army provisioning card with extension & SIP credentials pre-loaded |
| Not included | Power adapter (PoE preferred), EHS adapter for wireless headsets, expansion module |
Plug the VVX 350 into PoE and ethernet. About a minute later it has registered to your extension. Same auto-provisioning flow as every other supported phone — no SIP credentials to type, no firmware to chase.
Boot, fetch config from our provisioning server, register, ready. About one minute on a normal internet connection.
Run up to 6 simultaneous SIP registrations. Each line key has a dual-color LED for status.
Bringing your own? Send us the MAC, factory-reset, plug in. No charge to add it to the fleet.
Gigabit pass-through to a daisy-chained workstation — no bottleneck for big file transfers.
USB host ports for any standard headset (Jabra, Plantronics) — plug and play.
Class 2 on most VVX. Any standard 802.3af switch powers it; no separate adapter needed.
Tell us how many you need and what extensions to map. We ship pre-configured next business day; you plug them in and they work.