The VVX 301 is the direct successor to the VVX 300 — same chassis, same six-line layout, same 3.5-inch greyscale display, faster processor, refreshed firmware track. It's the volume mid-tier greyscale Poly phone for receptionists and shared assistants who need real line key real estate without paying for color.
The VVX 301 was Polycom's response to the VVX 300 starting to feel sluggish after a few firmware updates. Same form factor, same line layout, faster CPU, more RAM. If you put a 300 and a 301 next to each other you can't tell them apart visually — the difference is internal.
It's the phone we recommend when someone needs six lines, doesn't need color, and wants the absolute lowest-friction Poly experience. The 3.5-inch screen is wide enough to show full BLF labels (call names, not just numbers), the soft keys are well-laid-out, and the dialpad has good tactile feel.
Where it isn't the right phone: if anyone in the team uses a USB headset, the 301 doesn't have a USB port — get the VVX 350 instead. If the phone is going on a desk where someone needs gigabit Ethernet to their workstation through the pass-through port, the 301's 10/100 limit will be a problem; again, the VVX 350 fixes that.
| Display & user interface | |
| Display | 3.5-inch 208×104 monochrome backlit graphical LCD |
| Line keys | 6 programmable line keys |
| Soft keys | 4 context-sensitive soft keys under the display |
| Physical keys | Dialpad, hold, mute, transfer, headset, message, redial, volume, navigation |
| Languages | Multiple on-screen languages (English, Spanish, French, German, Portuguese, etc.) |
| VoIP & SIP | |
| SIP accounts | Up to 6 |
| SIP protocols | SIP v2 (RFC 3261), TLS / SRTP, NAT traversal, BLF / BLA, shared call appearance |
| Codecs | Opus, G.722, G.722.1, G.711a/μ, G.729AB, iLBC, Siren 14 / 22 |
| DTMF | In-band, RFC 2833, SIP INFO |
| QoS | 802.1p/Q VLAN tagging, DiffServ ToS, LLDP-MED |
| Audio | |
| Speaker | Full-duplex with Polycom Acoustic Clarity (AEC, dynamic noise reduction) |
| HD voice | Polycom HD Voice on handset and speakerphone |
| Headset support | RJ9 headset jack, EHS via APP-51 adapter (sold separately) |
| Connectivity | |
| Ethernet | Dual 10/100 Mbps |
| PoE | IEEE 802.3af Class 2 |
| USB | None |
| Bluetooth | Not supported |
| Wi-Fi | Not supported (USB dongle not officially supported) |
| Power & expansion | |
| Power source | PoE 802.3af Class 2 (preferred) or Poly 5V/0.6A power adapter (sold separately) |
| Expansion module | VVX EXP 50 |
| Physical | |
| Weight | 1.02 kg |
| Dimensions | 248 × 178 × 165 mm |
| Wall-mountable | Yes |
| Operating temperature | 0 to 40 °C (32 to 104 °F) |
| In the box (from voip.army) | |
| Included | Handset, base unit, curl cord, ethernet cable, stand, quick-start card, voip.army provisioning card with extension & SIP credentials pre-loaded |
| Not included | Power adapter (PoE preferred), EHS adapter for wireless headsets, expansion module |
Plug the VVX 301 into PoE and ethernet. About a minute later it has registered to your extension. Same auto-provisioning flow as every other supported phone — no SIP credentials to type, no firmware to chase.
Boot, fetch config from our provisioning server, register, ready. About one minute on a normal internet connection.
Run up to 6 simultaneous SIP registrations. Each line key has a dual-color LED for status.
Bringing your own? Send us the MAC, factory-reset, plug in. No charge to add it to the fleet.
10/100 Mbps pass-through is fine for voice but caps a daisy-chained workstation at 100 Mbps.
No USB. Wired RJ9 headset jack only (if equipped).
Class 2 on most VVX. Any standard 802.3af switch powers it; no separate adapter needed.
Tell us how many you need and what extensions to map. We ship pre-configured next business day; you plug them in and they work.