What size room is the SoundStation IP 5000 designed for?

Small to medium — up to about six people around a normal conference table, roughly a 7-foot mic pickup range. For larger rooms get the IP 6000 (10-foot pickup) or IP 7000 (boardroom-scale, expandable).

Is the SoundStation IP 5000 still supported on voip.army?

Yes — UCS firmware 4.0.15 on our legacy provisioning VLAN. Provisioning stays isolated because the phone predates TLS 1.2; SIP signaling and call audio are normal.

Does the SoundStation IP 5000 support PoE?

Yes — IEEE 802.3af PoE Class 3. The phone draws more power than a desk phone (the audio path and speakers are bigger), so a Class 3 PoE switch port is required. Optional 24V DC adapter also available.

What's the modern equivalent?

The Poly Trio 8500 — touch interface, USB and Bluetooth pairing for personal-device calls, twelve-foot mic pickup, current firmware. About $250 more than a refurbished IP 5000.

Polycom · SoundStation IP · legacy conference

Polycom SoundStation IP 5000Still works. Still supported.

The SoundStation IP 5000 is Polycom's entry-tier IP conference phone — a 7-foot microphone pickup range, HD voice via G.722, full-duplex speakerphone with Polycom's Acoustic Clarity Technology. Designed for small huddle rooms; EOL'd 2018, still supported on voip.army.

Display

graphical LCD

SIP accounts

1 line

Ethernet

Dual 10/100

Type

SoundStation conference phone

EOL year

2018

Condition

Refurbished / pre-owned

$349 refurbished

or rent for $17.99/mo — month-to-month, return anytime

Pre-owned, tested, re-flashed for voip.army — 30-day return

Order a SoundStation IP 5000 Rent for $17.99/mo Datasheet (PDF) ↓

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Polycom SoundStation IP 5000 VoIP phone — front view with handset and dialpad — Polycom SoundStation IP 5000

Why we still support the SoundStation IP 5000.

The SoundStation IP 5000 was the entry-tier of Polycom's IP conference phone line — released 2009, EOL'd 2018. A seven-foot microphone pickup range, full-duplex audio, and the unmistakable triangular SoundStation chassis with three corner speakers that defined what a business conference phone looked like for two decades.

It's sized for small rooms — up to about six people around a normal-sized conference table. For larger rooms (eight to ten people) the IP 6000 has a longer pickup range; for boardroom-scale rooms (twelve-plus) the IP 7000 with optional expansion microphones is the right pick.

For existing fleets, the IP 5000 onboards onto voip.army's legacy provisioning VLAN running UCS firmware 4.0.15. For new orders the modern equivalent is the Poly Trio 8500 — touch interface, twelve-foot pickup range, supports USB and Bluetooth for pairing to laptops, and runs current UCS firmware on our main provisioning track.

Full technical specifications.

Display & user interface
Display	Backlit 248×68 pixel monochrome LCD
Line keys	1 line key with dual-color LEDs
Soft keys	Context-sensitive under the display
VoIP & SIP
SIP accounts	1
SIP protocols	SIP v2 (RFC 3261), supported on voip.army's legacy provisioning VLAN with UCS firmware 4.0.15
Codecs	G.711, G.722, G.722.1, G.729AB, G.726, iLBC
Audio
Speaker	Full-duplex with Polycom Acoustic Clarity
HD voice	G.722 wideband on handset/speaker
Headset	Speakerphone only / not applicable
Connectivity
Ethernet	Dual 10/100 Mbps
PoE	IEEE 802.3af Class 2
Power & physical
Power source	PoE 802.3af Class 2 (preferred) or Polycom power adapter (sold separately)
Weight	1.39 kg
Dimensions	260 × 260 × 65 mm (triangular)
Wall-mountable	Yes
Lifecycle status
EOL year	2018
Firmware on voip.army	Polycom UCS 4.0.15 (legacy provisioning VLAN)
voip.army stock	Refurbished / pre-owned, tested and re-flashed

How it works on voip.army.

The SoundStation IP 5000 runs Polycom UCS firmware 4.0.15 — the last release that supports this hardware. It onboards onto voip.army the same way as any current phone, just on our legacy provisioning VLAN because the phone's TLS stack predates modern web standards. Call quality is normal SRTP.

60s

Time from plug-in to first call

Boot, fetch config from our provisioning server, register, ready. About one minute on a normal internet connection.

SIP accounts on one phone

Run up to 1 simultaneous SIP registration. Each line key has a dual-color LED for status.

Per-device onboarding fees

Bringing your own? Send us the MAC, factory-reset, plug in. No charge to add it to the fleet.

4.0.15

UCS firmware version

Last firmware Polycom shipped for this phone (2018). Still works perfectly on voip.army; provisions over our isolated legacy VLAN because the phone can't speak TLS 1.2.

100m

Ethernet to the workstation

PC pass-through port on the back lets you daisy-chain a single ethernet drop to phone and computer.

802.3af

PoE class

Class 2. Any 802.3af-compliant switch from the last 15 years will power it without issue.

Onboarding a fleet of SoundStation IP 5000s?

Send us a CSV of MAC addresses. We add them to the provisioning server, you factory-reset and plug in, they pick up their voip.army config within a minute.

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