Allworx was acquired by PAETEC in 2007, then by Windstream in 2011, and is sold today as Allworx by Windstream Enterprise. The product roadmap is still active, but distribution is niche and many long-time partners have shifted focus to other platforms. If you're rethinking the long-term direction of your Connect 731, 536, 320, or Verge deployment, voip.army gives you a cloud-first alternative without the dependence on a single carrier.
Allworx Corporation was founded in Rochester, New York, acquired by PAETEC Communications in 2007, and then absorbed into Windstream when Windstream bought PAETEC in 2011. Today the product line is sold as Allworx by Windstream Enterprise — Connect 731, Connect 536, Connect 320, the Verge IP phone family, and the Px 6/12 analog expansion modules — through a relatively niche dealer channel.
The product itself is still actively developed and supported, and the engineering has always had a loyal following among small-office VARs. But customer perception of the long-term roadmap is mixed, and a meaningful share of long-time Allworx partners have shifted their primary recommendation toward broader cloud platforms — particularly for new installs and for customers expanding to multiple locations. The "carrier-owned, single-channel" pattern is a frequent reason customers tell us they want optionality.
If your Allworx is working and your team likes the Verge phones, there's no fire to put out. But many customers come to us because they want a phone platform that's decoupled from a specific carrier, has a larger national support footprint, and gives them the flexibility to add SMS, video, mobile, and CRM integrations without negotiating a separate Windstream add-on for each one.
If you're running one of these, we have a playbook for your migration.
Step-by-step. No surprises. Your existing Allworx system stays operational the entire time.
Send us a screenshot of the Allworx System Administration web console (Server / Phone System / Handsets). Tell us the model (Connect 731/536/320), user count, trunk type (SIP/PRI/analog), Verge handset mix, and which features you actually use.
Auto-attendants, call queues, ring groups, schedules, voicemail boxes, the company directory, and Verge presence/BLF behavior — we rebuild it all in voip.army before the cutover.
Every DID and main number currently on your Allworx (whether trunked through Windstream or another carrier) ports to voip.army for free. The cutover is sub-5-second — no calls lost.
Allworx Verge 9300/9304/9308 IP phones reflash to generic SIP firmware and re-register against voip.army — we help with the firmware swap and provisioning push. Older 9200/9100-series get evaluated case-by-case. Any Px-attached analog endpoints (fax, alarm, paging) get a small SIP/ATA gateway.
Decommission the Connect 731/536/320. Cancel the Allworx AMS / Windstream PBX line item. Recycle the equipment.
"We're a 28-person engineering consultancy that ran a Connect 731 with Verge 9312s on every desk. The phones were great — but every time we wanted SMS or a Salesforce integration, the answer was another Windstream add-on with its own line item. voip.army migrated us in eleven days, reflashed all 28 Verges with no hardware swap, kept our auto-attendant and after-hours routing exactly, and bundled SMS, mobile app, and CRM screen-pop in the base plan. We're saving about $510 a month and consolidated three vendors into one."
The questions we get from Allworx Connect customers considering the move. If yours isn't here, ask.
Talk to migration team30-day free trial. Free migration assistance from a team that's done this hundreds of times. Your Allworx Connect stays running the entire time — no risky big-bang cutover.