A 4.3-inch color screen, a dedicated 24-key multi-color BLF panel that paginates to 96 native keys, 16 SIP accounts, dual gigabit, built-in Wi-Fi 6 and Bluetooth 5, USB-C, EHS, and up to 4× GBX20 sidecars. The GRP2624 is built for the seat that answers every incoming call for a business.
The GRP2624 is Grandstream's purpose-built receptionist phone. The 24-key BLF panel on the right of the main screen paginates to 96 effective native keys (4 pages × 24 keys), and you can stack up to 4 GBX20 sidecars on top of that for 256 BLF positions total — enough to monitor every coworker at a 200-person office on one phone.
The dedicated EHS port (something most GRP phones do not have built-in) makes this the right phone for any operator who lives in a wireless headset all day. Plug in a Plantronics CS540 or Jabra Engage 75 with an EHS cable, and the phone-handset and headset controls integrate properly: answering on the headset disengages the cradle hook, ending the call returns the phone to idle, etc. On most other GRP models you have to add a Grandstream EHS adapter dongle (~$30) to get the same behavior; the GRP2624 has it native.
Where it makes sense over the GRP2615 / GRP2616: any reception desk with more than 30 BLF buddies, any operator who uses a wireless headset all day, any deployment where pagination of BLF keys is acceptable (the GRP2624's 24-key panel paginates; the GRP2615's 40-key panel is always-on-screen). For pure 'show me everyone at once' BLF, the GRP2615 with its 40-key native panel can be a cleaner UI; for sheer key count and wireless-headset integration, the GRP2624 is the right call.
| Display & user interface | |
| Main display | 4.3-inch 480×272 color TFT LCD |
| BLF panel | 24-key multi-color panel × 4 on-screen pages = 96 effective keys |
| Soft keys | 4 context-sensitive XML soft keys |
| Languages | English, Spanish, French, German, Portuguese, Chinese, plus customizable XML |
| VoIP & SIP | |
| SIP accounts | Up to 16 simultaneously |
| Protocols | SIP RFC3261, NAT (STUN), TLS, SRTP, BLF, SCA |
| Codecs | Opus, G.722, G.711a/u, G.726, G.729A/B, iLBC, AMR-WB |
| Provisioning | TR-069, XML, GDMS cloud |
| Audio | |
| HD voice | HD handset, HD speaker, HD headset |
| Speaker | Full-duplex hands-free with AEC + noise suppression |
| Headset | RJ9 wired, USB-C, Bluetooth 5, dedicated EHS port (Plantronics / Jabra standards) |
| Connectivity | |
| Ethernet | Dual 10/100/1000 Mbps gigabit |
| PoE | IEEE 802.3af Class 1 |
| Wi-Fi | Built-in dual-band Wi-Fi 6 |
| Bluetooth | Built-in Bluetooth 5 |
| USB | 1× USB-C host port |
| Expansion | |
| Sidecar | Up to 4× GBX20 |
| Max keys | 256 (96 native paginated + 160 via 4× GBX20) |
| Physical | |
| Dimensions | 244 × 220 × 80 mm (with stand) |
| Weight | Approximately 1.15 kg |
| Wall mount | Yes |
| In the box (from voip.army) | |
| Included | GRP2624 handset, base, curl cord, ethernet cable, stand, provisioning card |
| Not included | Power adapter (PoE preferred), GBX20 sidecars, wireless headset |
Plug the GRP2624 into PoE and ethernet. About a minute later it has registered to your extension. Same auto-provisioning flow as every other supported phone — no SIP credentials to type, no firmware to chase.
Boot, fetch config from our provisioning server, register, ready. About one minute on a normal connection.
16 lines per phone. Each line key has a dual-color LED for status at a glance.
24 keys × 4 pages = 96 native mapped from the voip.army portal — BLF, paging, parking, transfer destinations.
Bringing your own? Send the MAC, factory-reset, plug in. No charge to add it to the fleet.
Standard PoE — any 802.3af-compliant switch from the last 15 years powers the phone without an adapter.
Provisioning template tested against every Grandstream firmware release for GRP2624. We catch regressions before they reach your fleet.
Tell us how many you need and what extensions to map. We ship pre-configured next business day; you plug them in and they work.