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Grandstream · GRP series · receptionist

Grandstream GRP2624A real receptionist console.

A 4.3-inch color screen, a dedicated 24-key multi-color BLF panel that paginates to 96 native keys, 16 SIP accounts, dual gigabit, built-in Wi-Fi 6 and Bluetooth 5, USB-C, EHS, and up to 4× GBX20 sidecars. The GRP2624 is built for the seat that answers every incoming call for a business.

Display
4.3″ main + 24-key multi-page panel
SIP accounts
16 lines
Programmable keys
24 keys × 4 pages = 96 native
Ethernet
Dual gigabit · PoE class 1
Wi-Fi 6 + Bluetooth 5
Built in
Expansion
Up to 4× GBX20 (256 max keys)
$199 one-time
or rent for $11.99/mo — month-to-month, return anytime
Ships pre-configured · free next-business-day for orders $200+
✓ Auto-provisioned out of the box ✓ Warranty replacement included with rental ✓ Free shipping on orders $200+
Grandstream GRP2624 voip desk phone — front view with handset and display
Grandstream GRP2624

Why the GRP2624 is on the catalog.

The GRP2624 is Grandstream's purpose-built receptionist phone. The 24-key BLF panel on the right of the main screen paginates to 96 effective native keys (4 pages × 24 keys), and you can stack up to 4 GBX20 sidecars on top of that for 256 BLF positions total — enough to monitor every coworker at a 200-person office on one phone.

The dedicated EHS port (something most GRP phones do not have built-in) makes this the right phone for any operator who lives in a wireless headset all day. Plug in a Plantronics CS540 or Jabra Engage 75 with an EHS cable, and the phone-handset and headset controls integrate properly: answering on the headset disengages the cradle hook, ending the call returns the phone to idle, etc. On most other GRP models you have to add a Grandstream EHS adapter dongle (~$30) to get the same behavior; the GRP2624 has it native.

Where it makes sense over the GRP2615 / GRP2616: any reception desk with more than 30 BLF buddies, any operator who uses a wireless headset all day, any deployment where pagination of BLF keys is acceptable (the GRP2624's 24-key panel paginates; the GRP2615's 40-key panel is always-on-screen). For pure 'show me everyone at once' BLF, the GRP2615 with its 40-key native panel can be a cleaner UI; for sheer key count and wireless-headset integration, the GRP2624 is the right call.

Full technical specifications.

Display & user interface
Main display4.3-inch 480×272 color TFT LCD
BLF panel24-key multi-color panel × 4 on-screen pages = 96 effective keys
Soft keys4 context-sensitive XML soft keys
LanguagesEnglish, Spanish, French, German, Portuguese, Chinese, plus customizable XML
VoIP & SIP
SIP accountsUp to 16 simultaneously
ProtocolsSIP RFC3261, NAT (STUN), TLS, SRTP, BLF, SCA
CodecsOpus, G.722, G.711a/u, G.726, G.729A/B, iLBC, AMR-WB
ProvisioningTR-069, XML, GDMS cloud
Audio
HD voiceHD handset, HD speaker, HD headset
SpeakerFull-duplex hands-free with AEC + noise suppression
HeadsetRJ9 wired, USB-C, Bluetooth 5, dedicated EHS port (Plantronics / Jabra standards)
Connectivity
EthernetDual 10/100/1000 Mbps gigabit
PoEIEEE 802.3af Class 1
Wi-FiBuilt-in dual-band Wi-Fi 6
BluetoothBuilt-in Bluetooth 5
USB1× USB-C host port
Expansion
SidecarUp to 4× GBX20
Max keys256 (96 native paginated + 160 via 4× GBX20)
Physical
Dimensions244 × 220 × 80 mm (with stand)
WeightApproximately 1.15 kg
Wall mountYes
In the box (from voip.army)
IncludedGRP2624 handset, base, curl cord, ethernet cable, stand, provisioning card
Not includedPower adapter (PoE preferred), GBX20 sidecars, wireless headset

How it works on voip.army.

Plug the GRP2624 into PoE and ethernet. About a minute later it has registered to your extension. Same auto-provisioning flow as every other supported phone — no SIP credentials to type, no firmware to chase.

60s

Time from plug-in to first call

Boot, fetch config from our provisioning server, register, ready. About one minute on a normal connection.

16

SIP accounts on one phone

16 lines per phone. Each line key has a dual-color LED for status at a glance.

24

Programmable keys

24 keys × 4 pages = 96 native mapped from the voip.army portal — BLF, paging, parking, transfer destinations.

0

Per-device onboarding fees

Bringing your own? Send the MAC, factory-reset, plug in. No charge to add it to the fleet.

802.3af

PoE class

Standard PoE — any 802.3af-compliant switch from the last 15 years powers the phone without an adapter.

GDMS

Grandstream Device Management

Provisioning template tested against every Grandstream firmware release for GRP2624. We catch regressions before they reach your fleet.

Need GRP2624s for every desk?

Tell us how many you need and what extensions to map. We ship pre-configured next business day; you plug them in and they work.

✓ Free shipping on orders $200+ ✓ 30-day hardware return ✓ Pre-configured before shipping