Four SIP lines, a 2.48-inch color screen, dual gigabit ports, ten programmable keys, and PoE. The GRP2604 is the top of Grandstream's entry tier — and one of the only phones at its price point that does not feel like a compromise.
The GRP2604 is the upper edge of the entry tier. It looks like the GRP2603 and uses the same chassis, but it bumps you from three to four SIP accounts and from six to ten programmable keys — which is enough to actually build a reception phone out of it. Three lines for incoming, two for outgoing, five BLF buddy keys for coworker monitoring — that is a real workstation, not a stripped-down endpoint.
Compared to a Yealink T33G at the same price tier: the T33G has a marginally nicer screen and feels slightly more premium under the hand, but the GRP2604 gives you ten programmable keys to the T33G's four, and the GRP2604W variant adds Wi-Fi for about $15 more (the T33G has no Wi-Fi option at all). For a reception or admin desk where BLF monitoring is the main job, the GRP2604 wins on key count by a wide margin.
Where to skip it: if you need expansion modules (no sidecar support on this body — step up to the GRP2614 / GRP2615), if you need Bluetooth (same — go to GRP2614+), or if the boss is going to see it (the GRP2614 looks visibly nicer for not much more money). For everyone else who just needs a real phone at a real budget, this is the one we recommend.
| Display & user interface | |
| Display | 2.48-inch 320×240 color TFT LCD |
| Programmable keys | 10 dual-color line keys (each BLF-capable) |
| Soft keys | 4 context-sensitive XML soft keys |
| Navigation | 5-way navigation cluster, dedicated function keys |
| VoIP & SIP | |
| SIP accounts | 4 SIP accounts, 4 lines |
| Protocols | SIP RFC3261, NAT (STUN), TLS, SRTP, BLF, SCA |
| Codecs | Opus, G.722, G.711a/u, G.726, G.729A/B, iLBC |
| Provisioning | TR-069, XML (HTTP/HTTPS/TFTP/FTP), GDMS cloud |
| Audio | |
| HD voice | HD handset, HD speaker |
| Speaker | Full-duplex hands-free with AEC |
| Headset | RJ9 wired headset port |
| Connectivity | |
| Ethernet | Dual 10/100/1000 Mbps gigabit |
| PoE | IEEE 802.3af Class 1 |
| Wi-Fi | Optional via GRP2604P / GRP2604W variant |
| Bluetooth | Not supported on this model |
| Physical | |
| Dimensions | 210 × 184 × 70 mm |
| Weight | Approximately 0.78 kg |
| Wall mount | Yes |
| In the box (from voip.army) | |
| Included | GRP2604 handset, base, curl cord, ethernet cable, stand, provisioning card |
| Not included | Power adapter (PoE preferred), Wi-Fi (on non-W variant) |
Plug the GRP2604 into PoE and ethernet. About a minute later it has registered to your extension. Same auto-provisioning flow as every other supported phone — no SIP credentials to type, no firmware to chase.
Boot, fetch config from our provisioning server, register, ready. About one minute on a normal connection.
4 lines per phone. Each line key has a dual-color LED for status at a glance.
10 dual-color line keys mapped from the voip.army portal — BLF, paging, parking, transfer destinations.
Bringing your own? Send the MAC, factory-reset, plug in. No charge to add it to the fleet.
Standard PoE — any 802.3af-compliant switch from the last 15 years powers the phone without an adapter.
Provisioning template tested against every Grandstream firmware release for GRP2604. We catch regressions before they reach your fleet.
Tell us how many you need and what extensions to map. We ship pre-configured next business day; you plug them in and they work.